Battery-powered Ring Doorbells are a popular choice for homeowners due to their ease of use and convenience. However, one of the downsides of this type of device is that it requires manual charging, which can lead to a few issues.
I recently faced a similar problem with my Ring Doorbell, where after hours of charging, the blue light was still flashing and the app kept displaying the message “Your doorbell needs charging.” This situation can be frustrating and concerning, especially when you rely on your Ring Doorbell for home security.
In this blog post, I will share with you the solutions that worked for me to fix the Ring Doorbell flashing blue light. So, whether you’re a new Ring Doorbell user or have been using it for a while, keep reading to learn how to troubleshoot this problem and keep your device charged up and ready to go.
See Also | How to Change Ring Doorbell Sounds? (Try These Ringtones!)
What Is the Meaning of Flashing Blue Light On Ring Doorbell?
The blue circle LED on your Ring Doorbell will flash to show that it is charging when you plug it into a power source, like a USB charger. It stops flashing when the battery is fully charged, and the device will go into standby mode.
For your kind information, depending on whether the USB cord is plugged into a USB port or into a power outlet, A Ring Video Doorbell typically takes roughly five to ten hours to fully charge.
However, if the blue circle LED on your Ring Doorbell is still blinking after hours without charging, it may be a sign that there is a problem with the charging procedure or the battery. Not to worry! I’ve got plenty of troubleshooting techniques for you. But first, let’s discuss the probable cause and solution.
The Most Common Reason is Here! (With Solution)
A typical technical issue that prevents the device from updating the battery level in the Ring app is the cause of your Ring Doorbell flashing blue even when it is fully charged. This may occur if the app’s connection to your Ring Doorbell is disrupted or if the app itself develops a bug.
After this occurs, the app may show a notification suggesting that your device requires charging and your Ring Doorbell may continue to glow blue even after the battery is fully charged.
Solution: I’ve found that the simplest way to fix “blue light flashing but not charging” issue is to try pressing the doorbell button to initiate a test event in the Ring App, then checking the Device Health screen to make sure the battery percentage has updated correctly.
This should fix everything. However, there are a couple of other troubleshooting techniques I’ll recommend trying if you’re still having difficulties. Let’s jump right into it!
5 Ways to Fix Ring Doorbell Flashing Blue Light But Not Charging
Allow the Device to Charge Fully
Before concluding that there is a technical issue, I will advise letting the device charge for a few hours.
The time it takes for the Ring Doorbell to fully charge can occasionally be longer than expected. Your doorbell may require charging for a long time before it can resume operating normally if the battery is very low. It’s crucial in this situation to be patient and give the device many hours to charge without interruption.
So, give your Ring Doorbell at least 8 hours to charge before checking the app’s battery level. This may give the gadget enough time to finish charging and stop the blue light from blinking.
Reconnect Your Device
One possible tip to fix the issue of a Ring Doorbell flashing blue but not charging is to reconnect the device to WiFi or change the WiFi network in the Ring app.
To do this, you’ll need to follow these steps:
- Open the Ring app on your smartphone or tablet.
- Tap on the “Devices” icon in the bottom menu.
- Select the Ring Doorbell that’s flashing blue.
- Tap on “Device Health” and then “Reconnect to WiFi” or “Change WiFi Network”.
- Follow the prompts to reconnect the device to WiFi or change the WiFi network.
You essentially “refresh” the connection between the Ring Doorbell and your WiFi network when you reconnect it to WiFi or switch networks. When connectivity problems prevent the device from charging properly or from updating the battery status in the app, this might occasionally fix them.
To finish this process, you might want to keep your WiFi network password close to hand since you’ll be prompted to enter it into the app.
Check Your Surrounding Temperature
Anyone who lives in an area with cooler temperatures may experience battery issues with your Ring Doorbell. However, it can be more common in regions with severe winters, where the temperature frequently falls below freezing. The battery of the Ring Doorbell may not function properly in these circumstances, which could result in the blue light flashing continuously.
Bring the Ring Doorbell into a warm space and let it warm up for a time before attempting to charge it once more to see if that resolves the problem. As an alternative, you might try charging the gadget indoors, in a warm environment, as opposed to outdoors in chilly weather.
Try Resetting Your Ring Doorbell
Resetting the gadget is another solution to the problem of a Ring Doorbell flashing blue but not charging.
Whenever I discover a problem with one of my devices and none of the troubleshooting techniques work, I typically use this. Consequently, resetting the Ring Doorbell can assist in resolving any technical issues that might be keeping it from charging properly.
To reset the Ring Doorbell, follow these steps:
- Locate the orange button on the back of the Ring Doorbell.
- Press and hold down the button for 20 seconds.
- Release the button and wait for the Ring Doorbell to restart.
Once the Ring Doorbell has restarted, it may take a few minutes for the device to reconnect to the app and begin charging correctly. If the device still does not charge after resetting, you may want to consider trying other troubleshooting tips or contacting Ring customer support for further assistance.
Contact Ring Customer Support
Contact Ring Support for additional help if none of the above solutions work and your Ring Doorbell continues to flash blue and not charge. The Ring Support staff is available to assist with problem-solving and can advise you on the best course of action to take if you are having problems with your Ring Doorbell.
By visiting the Ring website and selecting the “Support” option at the top of the page, you can get in touch with Ring Support. You can then select the product you need assistance with and explore the offered support articles. To get further assistance, contact Ring Support via phone, email, or live chat.
When contacting Ring Support, be sure to provide as much information as possible about the issue you’re experiencing with your Ring Doorbell, including any troubleshooting steps you’ve already taken. This will help the support team to diagnose the problem and provide you with the best solution to fix it.
Extra Tip: Identify Your Blue Flash Pattern Meaning
Sometimes we misinterpret the blue LED flashing on our Ring Doorbell. It’s easy to assume that a flashing blue light means that the doorbell is not charging, but in reality, there are several different blue flashing patterns that can indicate various issues with the device.
It’s important to pay attention to the specific pattern of the blue flashes to properly understand what the Ring Doorbell is trying to communicate. Misinterpreting the flashing blue light on your Ring Doorbell could lead to unnecessary troubleshooting and even potential damage to the device.
Therefore, it’s crucial to observe the pattern of the flashes before taking any action. This way, you can properly identify the issue and take appropriate steps to resolve it.
Fortunately, I have a table ready for you that explains each blue flashing pattern:
Blue Flashing Pattern | Meaning |
Solid Blue Ring | Ring Doorbell is fully charged |
Slow Blue Pulse | Ring Doorbell is connecting to Wi-Fi |
Quick Blue Flash | Ring Doorbell button was pushed |
Two Quick Blue Flashes | Ring Doorbell is connecting to a mobile device |
Three Blue Flashes | Ring Doorbell is in setup mode |
Blue Spinning Circle | Ring Doorbell is initializing or resetting |
Blue Pulse Followed by Yellow Pulse | Ring Doorbell is entering setup mode |
Blue Light Turning Off and On | Ring Doorbell is updating firmware |
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